HELP and other Information


The Australian Government provides financial assistance to students through the Higher Education Loan Program (HELP), which consists of five different loan schemes.

Higher Education Loan Program (HELP) Charging Measures 2018

In line with the Australian Government Charging Framework, the Government introduced two HELP Charging Measures in the 2018-19 Federal Budget. The HELP Charging Measures allow for higher education providers, who utilise Commonwealth funding, to contribute to the maintenance and operation of HELP arrangements. The introduction of the HELP Charging Measures ensure consistency and fairness across the higher education sector.

Subject to the passage of legislation, these new charges will apply from 1 January 2019. A draft Cost Recovery implementation Statement (CRIS) has been released for consultation to the higher education sector on 31 October 2018.

Tuition Assurance for FEE-HELP from 2020

Tuition assurance is an essential student support service. Tuition protection supports students in the event a VET Student Loan (VSL) provider or a private or TAFE higher education provider offering HELP (HECS or FEE) closes or ceases to provide a course.

Further information can be found on Tuition assurance and provider closure. You can also contact the department at:


VET FEE-HELP and VET Student Loans:

Higher Education Loan Program (HELP)

HELP provides assistance for students to pay their student contributions (HECS-HELP), tuition fees (FEE-HELP, overseas study expenses (OS-HELP) and student service and amenities fees (SA-HELP).

Education Providers can get information on how to apply to become approved to offer FEE-HELP to their eligible students; and approved HELP providers can access a range of important support materials.

For students

Moving from school to tertiary education is a big step, and many students can find the transition difficult.

There are many aspects of tertiary education that are different to studying at high school and you need to make sure you understand all the financial support and services available to you, and the requirements you must fulfill before you begin. For detailed information about the types of support and services available, visit the Study Assist website.

Student payments

There are a range of means-tested payments available to support eligible students who are undertaking, or who are planning to undertake, approved study or an Australian Apprenticeship.

Government loans for students

The Australian Government provides financial assistance through five different HELP schemes to assist students with the cost of their tuition. The right loan for you will depend on your circumstances, eligibility and where you want to study.

HELP for applicants/approved providers

Providers can apply to become approved to offer FEE-HELP  to eligible students.

FEE-HELP is for eligible fee-paying students enrolled in an accredited higher education course, such as undergraduate and postgraduate degrees, to pay all or part of their tuition fees.

For detailed information about schedule and estimates, provider withdrawal processes, funding clusters and indexed rates, statistics and data reporting, ongoing financial requirements and access to the HELP IT System (HITS), providers can review either the Approved HEP information.

For new information about HELP and any changes to the program, providers can keep up to date with the HELP Noticeboard.

Our HELP Resources for providers include newsletters, the HITS user guides, legislation, guidelines and administrative documents.

Providers can also email the appropriate line area within the department by reviewing the Contact Us page.

Release of new HELP data

The department regularly reports a range of key statistics on HELP, including the Higher Education Statistics Collection on this website.

In conjunction with the Australian Taxation Office, the department has recently released further high-level statistics relating to HELP debts and repayments.